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27Jul2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

Avenida 15 Norte Entre Calle 2 Y Avenida Juarez, Playa del Carmen, Mexico, 77710

Balam Playa - 15Th Ave - 5-star hotel near ADO International Bus Station

Balam Playa - 15Th Ave is located in the Centro district of Playa del Carmen, 200 metres from ADO International Bus Station and 500 metres from Playa del Carmen Maritime Terminal. The hotel offers a 24-hour front desk, concierge service, and free WiFi throughout the property. Cozumel International Airport is 20 km away.

Additional perks of the hotel

Terrace and garden furniture

Soundproofed rooms

Private entrance in suites

Rooms

Each room includes a wardrobe, a flat-screen TV, a private bathroom with free toiletries, bed linen, and towels. The air-conditioned suites feature a private entrance, 1 bedroom, and 1 bathroom with a shower. Some suites offer streaming services on the flat-screen TV.

Other conveniences

Cable channels on flat-screen TVs

Streaming services available in suites

Free toiletries in bathrooms

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Queen Suite
Max:
2 persons
220 sq. feet 
Bed options:
1 Double bed
Shower
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Deluxe King Suite
Max:
2 persons
270 sq. feet 
Bed options:
1 King-size bed
Shower
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King Suite Pool View
Max:
2 persons
270 sq. feet 
Bed options:
1 King-size bed
Shower
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Room Rates & Availability Tracker

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Transportation Tips

Transportation Options

City Centre
Playa del Carmen2000 ft
Airports
Aeropuerto de Playa del Carmen (PCM)2000 ft
Cancun (CUN) 35.4 mi

Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Housekeeping
  • Car hire
  • Tours/Ticket assistance

Spa & Leisure

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Shallow end

Room features

  • Air conditioning
  • Soundproofed rooms
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Hotel Location

Avenida 15 Norte Entre Calle 2 Y Avenida Juarez, Playa del Carmen, Mexico, 77710
Map view
Avenida 15 Norte Entre Calle 2 Y Avenida Juarez, Playa del Carmen, Mexico, 77710
Nearby
5ta Avenida
Galeria de Arte 5ta Avenida
1000 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1200 ft
Spa Centre
Ferry Cozumel
1400 ft
Night club
Club 01
1900 ft
Restaurants
Romeo Trattoria Pizzeria
700 ft
Calle 4 Nte 150 Between 10 and 15 Avenida
Mercatto Italian Cuisine
500 ft
Av. 10 Nte con Calle 2 Col. Centro The Fives Downtown Hotel
Carboncitos
1200 ft
4th Street Between 5th and 10th Avenues
El Tigre
600 ft
Av. 10 Nte con Calle 2 Col. Centro Inside The Fives Downtown Hotel
Manne's Biergarten
600 ft
Calle 4 Norte
Mexican Experience Playa Del Carmen
800 ft
Avenida 20 Between 2 And 4 Centro
Pez Vela
900 ft
3 Calle Quinta Avenida

Guest Reviews & Ratings

What Guests Are Saying?
Guest reviews
5.0/10
based on 2 reviews
5.9
5.9/10 based on 1215 reviews
Will
United States, February  2024
6.6/10

The hotel was not what I expected from the pictures, but the room was clean and comfortable. The service was subpar with issues related to payment. The location was convenient, close to transport hubs and in a quiet street. The dining options were very basic. Overall, an average experience with some positive and negative aspects.

Rooms
7.0
The room was clean and comfortable.
Service
5.0
There were issues with the payment process, and the service was not very helpful.
Location
8.0
The location was convenient, close to transport hubs and in a quiet street.
Dining
5.0
The dining options were very basic.
Facilities
6.0
Facilities were average, nothing extraordinary.
Herbert
United States, October  2023
7.2/10

I was delighted by the spacious rooms and the calm street location of the hotel. However, the service fell short of expectations with ineffective payment methods. The convenient proximity to the ADO Station and comfortable beds were highlights.

Rooms
7.0
The rooms were not even close to what I saw in the pictures, but they were spacious.
Service
5.0
The service was claimed to have an app for payment by bank card, but it charged a high percentage, which was disappointing.
Location
8.0
The location was just 4 blocks from ADO Station, with comfortable beds in a calm street, free from noise.
Dining
8.0
No specific comments about the dining experience.
Facilities
8.0
The hotel offered car hire, housekeeping, and tours/ticket assistance.
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Check-in
27Jul2025Select date
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Rooms and Guests2 Guests, 1 Room